In September of 2016, Chanel launched N°5 L’EAU, a new perfume based on their historical and iconic signature perfume, Chanel N°5. Chanel aimed to convey the audacious slogan, “You Know Me and You Don’t” to their Korean fans with Lily-Rose-Depp as the new muse(model) of their Paradox campaign. Asiance submitted a proposal to Chanel, with the idea to establish a mobile-optimized exclusive online boutique for Chanel N°5 L’EAU. This online boutique would only sell the one product, Chanel N°5 L’EAU, without the complicated UI and processes of traditional Korean online malls.
Not only is this shopping platform a first for Chanel Korea, but it also carries important significance as the first luxury brand shopping mall for just for one item. In the past, there have been several issues in many luxury brand stores, such as awkward translations solely based on the global guideline, or for example, a lack of localization in UI and inadequate delivery of information. However, the Chanel N°5 L’EAU online boutique store has reflected ideas from various departments that work across local customer touch points to offer localized copy, delivery input field, product details and return information while still complying with the Chanel global guidelines. This is a very good example of a luxury brand localization.
Please visit Chanel N°5 L’EAU Online Boutique https://chaneln5leaushop.co.kr/
